200.20.98

• 2024-10-01
• Feature: Right click in lists etc to show dropdown for copy
• Feature: Trigger automations from call history
• Enhancement: Adjustable ringtone volume in settings
• Enhancement: Use avatar cache instead of making api requests in call
• Bugfix: Playback recording / voicemail plays on selected output device in windows. MacOS is still not working properly due to bug in Qt core
• Bugfix: Profiles in list is multiplied on re-init fix
• Bugfix: Properly sort call history websocket events

200.20.97

• 2024-09-23
• Feature: Dynamics365 Integration
• Feature: Lime Integration
• Feature: Show originating user info on answer, if a call was transfered / missed (optional by setting)
• Feature: Raise on outgoing call (optional by setting)
• Enhancement: Faster app startup
• Enhancement: Show ringback + number when receiving a ringback call
• Enhancement: New installations will set OS language as app language per default
• Enhancement: Show both caller and original caller number in call history if they differ
• Enhancement: Update remind me later actually reminds you later
• Bugfix: Add automations in telefonist
• Bugfix: Lazy loading in all lists fix
• Other: Branding styles improvements
• Other: Removed previously provided redist dlls since they caused some crashes

200.20.96

• 2024-08-29
• Bugfix: Memory leak fix for long waiting call notification
• Bugfix: Show all callers button fix
• Bugfix: Potential transfer apphang fix

200.20.95

• 2024-06-03
• Feature: AI Assistant now uses GPT-4o
• Enhancement: WC Improvements
• Enhancement: Agent list splitter improvement
• Bugfix: Always expand app when selecting queue, chat, sidemenu etc
• Bugfix: Disable sound on chat message now works properly
• Bugfix: Opening a tel or callto link will no longer open another instance of the app
• Bugfix: Queue member re-arrange fix
• Other: Stable release candidate

200.20.94

• 2024-05-14
• Feature: Optional warning notification on callers waiting over 5 minutes in logged in queues
• Feature: Send SMS from call history
• Enhancement: Only refresh particualar queue agent data instead of refreshing whole list in most scenarios
• Enhancement: Better looking remove transition in queue callers animation
• Enhancement: Small animation added to userstatus in contact list
• Bugfix: Send SMS from contact details didnt work properly
• Bugfix: Synced scedule made non editable
• Bugfix: External transfer failed sometimes due to wrong channel-id being used
• Bugfix: Back button style fix for brands
• Bugfix: Entering wrong credentils after token expired didnt show password input field
• Bugfix: macOS system startup checkbox tried to start an additional process of wuc

200.20.93

• 2024-04-23
• Feature: WC first version
• Feature: Queue settings (re-arrange / show / hide)
• Feature: Fancy queue stats
• Feature: Merge calls
• Feature: Advanced log reader
• Enhancement: Combifetch api-call used for queues
• Enhancement: Productname in titlebar instead of WUC
• Enhancement: All brands should now have light side menu and generic dark mode
• Enhancement: UI changes overall in app
• Enhancement: New add member popup with multi select
• Enhancement: Show icon if contact is synced from exchange (disables edit / remove button)
• Enhancement: Access handling in queues (disables buttons you are not allowed to interact with)
• Enhancement: Add contact in call history (if the number is not already in contact list)
• Bugfix: Calltravel hh:mm:ss fix
• Bugfix: Interactions / Call travel is not visible in some scenarios
• Bugfix: Missing forgot password in auth screen
• Bugfix: Departments hide / show icons were missing first time you logged in
• Other: Queue settings will be reset when updating to this version
• Other: Weblink brand is discontinued (popup will notify you, please install infinity brand)
• Other: Qt 6.7

200.20.92

• 2024-02-01
• Feature: New Auth Screen with 2fa support
• Enhancement: Queue now uses websocket data instead of api-polling on ws-events
• Enhancement: Queue List Statistics changed to show Average Wait Time to match mobile app
• Enhancement: Trying to pickup a non existing queue call will show snackbar and remove the non existing call from the queue callers list
• Enhancement: Set profile on other user style fixes
• Enhancement: Clear searchbar after transfer with hotkey
• Enhancement: Warning dialoge if trying to pause / remove last available member of queue
• Enhancement: Waiting tone instead of normal ringtone on call waiting incoming call
• Bugfix: Mark2dial clear clipboard after call
• Bugfix: AI Assistant always available, even if no device is on the user
• Bugfix: Call on hold is now set to unhold before making transfer
• Bugfix: Create Contact add field fix (already live in Stable)
• Bugfix: Searchbar text in recordings / voicemails / call history fixes
• Bugfix: Alot more fixes and enhancements
• Bugfix: Calendar incorrectly marked current day on multiple days
• Bugfix: Sound player improvements including skip time
• Bugfix: Call incorrectly showed status on hold after rejoin attended transfer

200.20.91

• 2024-01-03
• Feature: Epos Headset (Answer/Hangup Support)
• Feature: AI Assistant for all brands (access required)
• Feature: Hubspot integration
• Feature: Pipedrive integration
• Enhancement: Salesforce now works with both Leads and Contacts (already live in stable)
• Enhancement: Chat message edit and remove
• Bugfix: Play Ring Tone can now be disabled
• Bugfix: Taskbar quit now forces application to quit even if minimize on close is selected
• Bugfix: Salesforce now authenticates properly on startup (already live in stable)
• Bugfix: Raise on incoming call when minimized fix
• Bugfix: Application quicker startup when using Password auto login

200.20.90

• 2023-10-26
• Bugfix: Unable to show user info in Telefonist
• Bugfix: Application moves / changes size when using mark2dial

200.20.89

• 2023-10-25
• Only Released to Windows - Next Release will be available for macOS aswell
• Enhancement: Added chat to Telefonist
• Enhancement: More user defined shortcuts
• Bugfix: Wrong color on icon in vm / recordings for some brands
• Bugfix: Call selected number now strips illegal characters and dials number instead of doing nothing
• Other: Search crash fix
• Other: Desktop Operator licence required to use Telefonist
• Other: New signing certificate

200.20.88

• 2023-10-10
• Feature: Users sorted into Departments
• Feature: Expand and Collapse Headers like Users, Departments, Contacts etc
• Enhancement: Minor changes to handled in Queue History
• Enhancement: Search for multiple things in Search bar, with space as delimiter
• Enhancement: Improvement in list views for voicemails / recordings / call history
• Enhancement: Shows both contact name and remote name in call information
• Enhancement: Tags and Departments are listed in User information
• Enhancement: Webpreview in Chat
• Enhancement: Websocket improvements
• Enhancement: New things in Telefonist (still a few things missing)
• Bugfix: Mark to Dial now works properly on macOS
• Bugfix: Crash fix related to loading queue members on reconnect
• Other: AI Assistant added to Connect Brand
• Other: OpenSSL upgraded to 3.0.x

200.20.87

• 2023-06-28
• Feature: Handle missed queue calls and filter
• Enhancement: Added queue name to All Callers history
• Bugfix: Visual bug in queue stats Operator mode
• Bugfix: Mac crash related to queues sorting
• Other: Features added and bugs fixed in Operator mode

200.20.86

• 2023-06-15
• Feature: Operator View (under development) (access required)
• Enhancement: Common Contacts is now properly handled by common contacts access
• Bugfix: Another mac crash fix connected to Call Travel
• Other: Might be some bugs in this version related to lots of changes in new operator view

200.20.85

• 2023-05-23
• Feature: Chatbot for infinity brand (access required)
• Other: One more potential mac crash fix
• Other: Lowered req to minimum macOS 11

200.20.84

• 2023-04-27
• Bugfix: Lagging when playing recordings from app
• Bugfix: Automations incoming call retriggers once every second
• Other: Requires macOS 13 or later

200.20.83

• 2023-04-20
• LIMITED RELEASE BECAUSE OF BUG FOUND
• Enhancement: One Possible mac crash fix
• Enhancement: Added support to handle multiple Automations
• Bugfix: Forced profile and scheduled profile fix
• Other: Qt Platform upgraded to 6.5.0
• Other: Windows Title bar now follows Windows Theme

200.20.82

• 2023-02-28
• Enhancement: More color fixes in light
• Other: Swedish translations for calltravel
• Other: Stable Candidate

200.20.81

• 2023-02-21
• Enhancement: More things are branded
• Other: Possible stable candidate

200.20.80

• 2023-02-08
• Enhancement: Hotfix

200.20.79

• 2023-02-08
• Only released for windows
• Feature: Calltravel in Call History
• Enhancement: Freshdesk look up both work and mobile number
• Enhancement: Updated Plt/Poly SDK
• Enhancement: Jabra limit reconnect error to avoid massive log files
• Enhancement: Reconnect improvements
• Enhancement: Profiles Selector improvements in side menu
• Other: Removed message regarding big changes in upgrading to newer version

200.20.78

• 2023-01-19
• Feature: Calltravel for incoming calls (can be deactivated through settings)
• Feature: Call window moved
• Enhancement: Old Windows Resize functionality removed
• Enhancement: New coloring possibilities added
• Bugfix: Queue History browsing fix
• Bugfix: Set custom time on other users profiles fix
• Bugfix: Missed call popup now also shows when busy in another call
• Bugfix: Dropdown expand collapse fix

200.20.77

• 2023-01-03
• Bugfix: New Voicemail Sound fixed

200.20.76

• 2022-12-09
• Enhancement: Embrava is back - now syncs with user status
• Bugfix: Fix queue api call
• Bugfix: App gets dimmed on high dpi setting and move between screens with different scaling
• Bugfix: Removed High DPI Option, since its enabled per default and the functionality is now deprecated
• Other: Pre-stable

200.20.75

• 2022-11-24
• Bugfix: Random Crash fix
• Bugfix: Crash when hangup unanswered call with poly/plt

200.20.74

• 2022-11-22
• ONLY RELEASED FOR A FEW BRANDS
• Only Windows
• Bugfix: Logout/Restart crash fix
• Bugfix: Minimize on close fix
• Bugfix: 64bit registry for disable_updater and headset
• Bugfix: Load more than 20 profiles - set profile on other user

200.20.73

• 2022-11-15
• Only Windows
• Bugfix: Plantronics Error in log
• Bugfix: Random crash potential fix

200.20.72

• 2022-11-03
• Minimum macOS 10.14 required
• Bugfix: Ducking not working
• Bugfix: Cant play sound files like recordings/voicemails in app
• Bugfix: Record new sound file in CFC was not working properly
• Bugfix: Ringtone Device Select
• Bugfix: MacOS Auth cant type @

200.20.71

• 2022-10-21
• Only Windows has been released - macOS is coming
• Bugfix: Adding missing libraries for non-updated Windows users

200.20.70

• 2022-10-20
• Only Windows has been released - macOS is coming
• IMPORTANT MESSAGE: IF MIC IS NOT ACCESSIBLE PLEASE SWITCH OFF AND ON IN WINDOWS MICRPHONE PRIVACY SETTINGS
• IMPORTANT MESSAGE: PLANTRONICS HUB MUST BE INSTALLED AND RUNNING FOR ANSWER BUTTON ON PLT TO WORK
• Feature: Freshdesk Integration
• Enhancement: Core upgrade to Qt6
• Enhancement: Windows Titlebar etc
• Enhancement: Yealink Headset Support BH-Models
• Enhancement: Plantronics Hub is now required for buttons to work with PLT Headset
• Enhancement: Next Schedule shows current profile endtime + next schedule start time
• Bugfix: Supportpal domain was hardcoded

200.20.69

• 2022-08-19
• Feature: Hotkeys remake
• Enhancement: Improved next schedule triggering (might be some bugs, please keep an eye out and report to the support if that is the case
• Enhancement: Moved deploy settings from HKCU to HKLM
• Enhancement: Smaller adjustments in login to make it easier to understand some error messages
• Bugfix: Popup fix

200.20.68

• 2022-05-23
• Enhancement: Reconnect after hibernate did not work as expected - always went to restart pop up
• Enhancement: Simpler way of making attended transfer
• Enhancement: Create new chat can now also be done from chat tab (previously only from users tab)
• Enhancement: Added possibility to change profile on an already existing schedule in the calendar
• Enhancement: Removed possibility to edit a schedule that is synced from exchange

200.20.67

• 2022-05-10
• Feature: Added call setting Hide number
• Feature: Added call setting Call waiting
• Bugfix: Callers counter didnt work in Queue Details
• Bugfix: Didnt see the option to retake call after doing attended transfer on same call twice
• Enhancement: CFC Access should be handled correctly with User APP:CFC Permission
• Enhancement: Added more places you can mark text
• Enhancement: Websocket Reconnect improved
• Enhancement: Added popup to restart app as a dead end if reconnect doesnt work after 2 mins
• Enhancement: Small visual improvements

200.20.66

• 2022-04-20
• Enhancement: Queue Details improvement - Adjustable Agents/Callers
• Enhancement: Added show callers from all queues as a seperate view
• Enhancement: Setting for callers from all queues to be shown per default
• Enhancement: Setting for callers from all queues to only show queues you are logged into
• Enhancement: Dynamic row content in Queue History
• Enhancement: Added option to Enable Windows scaling in Settings
• Bugfix: Call History events showed in the wrong tab before switching tabs
• Bugfix: Msiexec options such as disable_updater etc didnt work properly
• Bugfix: Some visual flaws

200.20.65

• 2022-03-23
• Enhancement: Ignore scaling set in windows
• Enhancement: Changed move to device icon

200.20.64

• 2022-03-15
• Feature: Supportpal Integration
• Bugfix: Invisible description in keyboard shortcuts
• Bugfix: Missed Call Notification appeared when queue call got answered by other agent

200.20.63

• 2022-03-01
• Feature: Salesforce Integration
• Enhancement: Set to date and time in profile selector instead of x amount of hours
• Enhancement: Invalid Credentials and Network error show different Errors on Login
• Enhancement: Added Warning triangle in taskbar Icon when having Connection Error
• Enhancement: Added Error popup if Microphone cant be accessed
• Enhancement: Added popup notification on missed call
• Enhancement: Yealink Headset WH66 Dialpad support
• Enhancement: Handle Recordings, Voicemails, Missed Calls read by other app
• Enhancement: Extended amount of characters visible in the Movable Call window
• Enhancement: External Queue Member looks better
• Enhancement: Adjusted Ring tone volume
• Enhancement: Adjusted Idle Notification time to 10 sec
• Bugfix: Highligt got stuck in left menu

200.20.62

• 2022-01-21
• Bugfix: Enter dates manually in scheduler did not save properly
• Other: Stable Release Candidate

200.20.61

• 2022-01-20
• Enhancement: Date and Time selector instead of manual inputs
• Bugfix: Scheduler set To date faulty when creating schedule on todays date or previous date
• Bugfix: Connection Error text looked bad in light mode
• Bugfix: Back button became completely white when hovering in light mode

200.20.60

• 2022-01-05
• Feature: Zendesk integration
• Enhancement: Small design change to Next Schedule, more similar to mobile app
• Enhancement: Always list yourself in top of queue member add
• Enhancement: Updates Agent order in queue if changed from other app
• Enhancement: Solid background color instead of images
• Enhancement: Minor chat changes
• Enhancement: Added the possibility to Customize Copy to Clipboard Automation
• Bugfix: Yealink Headset integration randomly stopped working
• Bugfix: One of the hangup buttons didnt work properly
• Bugfix: Call tab mic and sound device was grayed out on incoming call
• Bugfix: Hover on Opacity effect fixed for both movable call window and call tab
• Bugfix: Next Schedule didnt show profile name if the next schedule was default profile
• Bugfix: DTMF Crash
• Other: Update check interval increased to every 60 minutes

200.20.59

• 2021-11-11
• Next Schedule time bug fix
• Show Previous Dates in Queue History
• Automations is now clickable in call
• Automations now show correct type in list
• Automations now works without have to restart application
• Automations triggered on incoming even if only outgoing were selected fix
• Duplicating CFCs fixed

200.20.58

• 2021-11-02
• GPU usage fix

200.20.57

• 2021-11-01
• SSO/SAML only user crash fix
• macOS Sound devices doesnt save properly fix
• Keeps on ringing after answered call fix
• User Status Ringing and Busy now shows around the avatar
• Show Online / Offline Status in Contact list and Queue details
• Show current profile and upcoming profile in User list (some time issues, will be fixed on serverside)
• Date added to chat message if not today
• Confirmation Popups added before removing stuff
• Send SMS and Mail from contact info
• Temporarily disabled ringtone select
• Log file divided per day
• Log file older than 7 days automatically removed
• Read Log withing app
• Callerid syncs correctly and updates with api

200.20.56

• 2021-09-15
• Pre Stable release
• Yealink Headset Support
• Calendar shows event names
• Prio handling in Calendar added
• Wave mapper + ducking fix
• Emojis in chat :)
• Small design fixes in chat
• Double tab when using SSO/SAML and autologin fix
• Window gets stuck in minimized improvement
• Some log clearing

200.20.55

• 2021-08-26
• SSO - SAML support added for test
• Jabra doesnt stop ringing fix
• Plantronics SDK update
• Embrava minor fix
• Resize Window now works in upper border aswell
• Calendar fix Summer / Winter time
• Calendar now shows if repeated event

200.20.54

• 2021-07-19
• Raise on incoming call fix
• Queue call counter gets stuck when going from 1 to 0 calls fix
• Darkmode highlight color fix
• Link color fix
• Embrava: If .NET runtime installed version is lower than 5, prompt user to update.
• Added Name to Chat messages

200.20.53

• 2021-06-21
• Ringing Device Fixes (using Qtlib instead of Pjlib)
• NOTE: You might have to repick your ringing device in settings

200.20.52

• 2021-06-17
• Dark mode fix

200.20.51

• 2021-06-07
• Trying to Force Angle on new installations again
• Missing Answer button possible fix
• Missing Answer button on move call where dir was OUT from xxx to softphone fix
• Filter and remove all added (call history, voicemail, recordings
• Added skip time in Media Player

200.20.50

• 2021-05-10
• Contact name shown in queue history
• Updated Swedish translation for some new features
• Pre-version to Stable 2.0.1

200.20.49

• 2021-04-30
• More branding support added. Own logo svg and bg svg in login screen is changeable
• Window icons fix
• Pjlib updated to 2.11
• Whole sidemenu is now clickable to expand
• Embrava Busylight available for macOS and Windows. For windows you need .net 5 runtime installed
• Listen to ringtone now actually plays on the selected ringtone device
• Call functions (not all) are now also available in movable callwindow
• New Dialpad
• Crash fixes
• Keyboard presses on Numpad are now being shown on Dialpad UI
• Removed Remember me from Login, logout forgetme box added to remove all settings for logged in user

200.20.48

• 2021-04-08
• Added support to run Communicator with -u xxx -p xxx for preconfigured login
• Queues Sorted in Alphabetic order if not locally changed
• Calendar Timezone fixes
• CPU / GPU Usage fix
• Stays at selected week after created schedule in profile scheduler
• All Notifications checked per default on new Installations
• RET: now shows properly even if the Call is a contact
• Updated some Swedish Translations
• Positioning of background image on Login screen changed
• Bugfix where all cdr tabs couldnt load content when deleting all posts in one of the tabs

200.20.47

• 2021-03-31
• Windows Only
• Made it possible to change render mode in settings without running the application as administrator

200.20.46

• 2021-03-30
• Added the ability to expand and collapse the right hand side of app (Slim mode) - IF youre experiencing flickering in the animations, please change draw mode to Angle in settings and restart app (app has to be ran as admin to to this change atm)
• Some UI changes
• Jabra support for Big Sur
• Added 1s delay to mark2dial, since OS does not respond that quickly all the time

200.20.45

• 2021-03-17
• Visual Bug fixes
• Fix for Answer button not showing in some situations
• Extension number is now visible in the Contact info
• Bug fix where you couldnt move a call to same device twice
• Application detects if its outside of screen geometry and corrects it. Atleast after restart.

200.20.44

• 2021-03-04
• Small Background path fix. If you have trouble with background images, please remove your settingsfile

200.20.43

• 2021-03-04
• Fixed high CPU usage since new Connection Manager was implemented
• Newly created contact will now show correctly without restarting app
• More Lightmode / Darkmode fixes
• Selectable text in Contact Details
• Brand Specific Background Pattern for Dark/Lightmode at Login screen

200.20.42

• 2021-03-02
• Fix for Headset Button not working

200.20.41

• 2021-03-01
• Headset button stopped working in this version - Fix incoming
• Translation fixes
• Better handling of re-init after hibernate
• Some Lightmode / Darkmode fixes
• Newly created Contact will no longer show on all non-contact calls, though app needs restart after created contact. This will be fixed in next version
• Old refresh token is now handled properly (password will be prompted if refreshtoken is out of date)

200.20.40

• 2021-02-16
• Darkmode v1 (some components will come later, such as loginscreen and other color for blue buttons)
• Bugfix for double outbound ringtones when both 180 ringing and 183 session progress is returned

200.20.39

• 2021-02-01
• Bugfix for websocket reconnect when window started to flicker and reconnected til crash

200.20.38

• 2021-01-25
• Websocket Polishing

200.20.37

• 2021-01-25
• Change background is now possible in settings
• Switch profile on other users (requires access company read user)
• Fix for popup notifications for windows. MacOS still not fully compatible with these. Issue created to Qt due to bug in core

200.20.36

• 2021-01-13
• Minimize now works with taskbar icon - small bug left with weird windows decoration is visible for a few secs after maximize again
• Green color added to queues u are logged into in queues list - to make it easier to see which you are active in and not
• Removed the options to chat with urself etc
• Switching between tabs and left menu functions now works better
• Shift enter added to break row in chat
• Trim newlines in chat
• Deleted chat messages reflected in chat room list
• Sms messages sort order changed to most recent message at bottom
• Sms added header to not block the confirm message with new message button

200.20.35

• 2021-01-08
• Easier to resize window
• Mute mic button now works
• Mute speaker button now works
• Scheduler monthly view shows mon-sun instead of tue-mon
• Scheduler monthly view shows correct events on correct day
• Always on top added as pin icon in top right corner
• Added Edit/Remove Contact if you are owner of the contact
• Too long contact name is now trimmed
• Ring tone default path fix
• Headset type is now shown in api to give us headset usage statistics
• Fixed a bug were create contact only created common contacts wether you had checked the common contact box or not

200.20.34

• 2020-12-22
• Added option in settings to change graphic mode
• Tutorial fixes
• Disabled module for resending failed api-requests, to see if that is the reason for crashes when wuc is missing internet connection
• Support for branded links to documentations under questionmark button
• Updated Polish for new modules and tutorial
• When pressing X on a scheduled profile it only delete the event for this day, and not all repeated ones.
• Added a line at current day and time in scheduler
• Deleting synced calendar events from exchange now works properly
• Mac scheduler fix. Cause mac is special.
• Fix where an incoming call didnt get put on hold, when making another outbound call

200.20.33

• 2020-12-14
• Calls in Communicator will no longer be held if you dial from another device
• Updated Swedish for new modules and tutorial

200.20.32

• 2020-12-11
• Improved and working option for custom ring tone
• App now handles expired token to re-init api-requests
• App now shows password box if Auth-error is returned at login
• Added Language support Norwegian
• Added Tutorial of common app features in English (Translation will be implemented later)
• Smoother chat message sound to spare your ears
• Icon fix for mac
• Added Question mark button to run tutorial and for documentation
• Added titles for all modules

200.20.31

• 2020-12-03
• Notifications fix when running app in angle

200.20.30

• 2020-12-01
• Resends api-requests after hibernate / connection drop to make sure its up to date
• Support to run app in different modes. System, angle and soft

200.20.29

• 2020-11-26
• Add other User to queue
• Swedish, English and Polish language supported
• Fix were updater were shown even though disable_updater=1 was set
• Fix were you couldnt disable disconnect tone

200.20.28

• 2020-11-20
• Create new Contact Cancel button fix
• Execute on system Startup
• Minimize on Close
• Minimize on Call end
• Edit own user button fix
• Logout/exit button fix
• Flickering animation fix
• Small fixes for sidebar animation
• Small hover light on sidebar buttons
• Hotkey num+enter now can be used and still works as dial out button

200.20.27

• 2020-11-19
• New Design for side menu profile switcher
• Scheduler crash fix

200.20.26

• 2020-11-13
• Small fixes test
• Bugfix: Terminal window opened when u pressed logout on mac
• Bugfix: Play recordings and voicemails on mac

200.20.25

• 2020-11-13
• Msiexec support - disable updater and select headset type
• Another Mac updater fix - after this version it should be fine we hope
• Mac updater should now try to unmount Communicator Volume before update process starts
• Bugfix: Couldnt play same voicemail two times in a row without playing another one (fix only in win atm)
• Bugfix: Couldnt listen to recording in app (fix only in win atm)

200.20.24

• 2020-11-09
• Change chat room name (if u own the chat room)
• Temp Dialpad (will be improved)
• You can now use numpad on keyboard when u have opened dialpad
• minimumHeight set to prevent Users from making app window too small
• callto: tel: and sip: are now supported for Windows and Mac
• Added Counter next to App Icon for Mac

200.20.23

• 2020-11-02
• Reason for Blank User found and fix is now implemented
• Queue Member status should now sync correctly with User Status
• Queue Alignment fixes
• Voicemail And Recording Timestamps added
• Double click on chatmessage popup to go to chatroom
• Chat popup size differs depending on length of message
• Test fix for Mac crash
• Bugfix: Number still showed next to queue agent even though it has been answered by another agent
• Added Debug code for updater, to try to find out why it doesnt start installer sometimes when u update from running wuc. So Contact Simon if the installer does not start after pressing update.

200.20.22

• 2020-10-xx
• Agents are now gray if theyre paused in queues
• Improved and more visible answer button
• Added dialbutton when you entered a number
• Added indicator X for filtered search results and to clear all
• Avatar and Contact Name now shows correctly for both inbound and outbound calls
• Search filter clearing when pressing call button / transfer button in Contacts list
• Avatar Alignment fix in Contact Editor
• Bugfix: Empty number / contact name when switching device in active call
• Bugfix: Blank user should hopefully no longer appear in Contacts List - Update: It still does, troubleshooting continues

200.20.21

• 2020-10-27
• Added Notification counter next to icon (win only, mac coming)
• Added blinking orange to icon if window is not active and you get a notification or call (win only)
• Added feature: General setting > raise on incoming call (both win and mac)

200.20.20

• 2020-10-23
• Hibernate Detection (not really used, but can be if we experience issues after hibernate
• App should not close before installer is started when updating on windows
• Added Logout Button
• Added Auto-login
• Added Light version of Forgot Password
• Light Branding Supported (icons, Appname etc)
• Loginscreen - finally you can press enter instead of clicking on login
• Fixed bug where call was answered with sip device instead of Communicator even though the Communicator was in Ringing state and it was chosen as device
• Almost Correct App name on mac (blank spaces does not work with target branding
• New Chatrooms will now appear correctly without restarting app
• Notification Popup for new incoming queue call (the ones you are logged into)

200.20.19

• 2020-10-20
• Shows message when dropped connection to server
• Reconnects and resending api-requests
• New Fancy Default sounds
• Chat Notifications now disappear when u send message from the notification
• Browsing active calls on startup (didnt before)

200.20.18

• 2020-10-13
• Minor fixes

200.20.17

• 2020-10-13
• Websocket reconnection
• Headset implementation fix for mac
• Minor fixes

200.20.16

• 2020-10-09
• Added feature: Wait-on-Idle, when transfering a call
• Added feature: Add Contact (will be improved)
• Added feature: Edit own user details
• Selectable texts in chat
• Hamburger menu now only contains call-related settings (moved Quit Program to avatar)
• Bugfix: Mac version wasnt able to get the updates properly
• Bugfix: Missed calls counter added counts to outbound calls

200.20.15

• 2020-10-06
• Wait for Idle button
• Selectable texts/numbers in search/call-field, active call, history etc.
• Notifications will now show on your primary screen
• Added Shadow effect to app window

200.20.14

• 2020-10-01
• UI changes
• New Window decoration (only for windows)

200.20.13

• 2020-09-30
• Crash fix when transfer call
• Improved transfer to Users (removed number selection)
• Chat Counter fix
• Chat now loads old messages properly
• Call Tab disabled when having no active calls
• Removed the option to skip version (we want end users to be updated with latest version)
• Chat/Sms message-box now expand vertically when you have reached max length horizontally

200.20.12

• 2020-09-23
• Counter Improvements
• Counter for Queue calls (the ones you are logged into)
• Scrollable Automations and Hamburger menu
• Scrolling is done automatically when moving queues and agents
• Now showing which call is active if you have multiple ones
• Long SMS messages in history is now shown correctly
• Transfer Button in Queues list
• Transfer Button in Contacts list when having an active call (will be improved)
• Visual Fixes

200.20.11

• 2020-09-18
• Added counters for Unread chats, voicemails, recordings and missed calls

200.20.10

• 2020-09-14
• Fix for updater showing even though youre running the latest version

200.20.09

• 2020-09-14
• Fix where updater was not checking for correct OS
• Fix where invalid settings-file caused app-crash

200.20.08

• 2020-09-09
• Full headset-support implemented

200.20.07

• 2020-09-01
• Jabra and Sennheiser Support Added

200.20.06

• 2020-08-31
• Plantronics Support Added

200.20.05

• 2020-08-25
• Improved Updater

200.20.04

• 2020-08-24
• Working Updater